This website lists workshops created by the teams at Amazon Web Services (AWS). Workshops are hands-on events designed to teach or introduce practical skills, techniques, or concepts which you can use to solve business problems.
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New workshops and content added all the time
Created by specialists in the field from AWS and AWS Partners
Globally available without restriction and mobile friendly
In this workshop you will learn how to launch and set up a modernized cloud based Call Center through a series of hands-on labs. You will set up Amazon Connect Voice ID to start authenticating your callers with their voice, detect fraudsters, and explore the different features of Amazon Connect Voice ID.
