This website lists workshops created by the teams at Amazon Web Services (AWS). Workshops are hands-on events designed to teach or introduce practical skills, techniques, or concepts which you can use to solve business problems.
You can filter by topic using the toolbar above.
New workshops and content added all the time
Created by specialists in the field from AWS and AWS Partners
Globally available without restriction and mobile friendly
This workshop demonstrates the ability to configure a full suite of Agent Enablement capabilities on Amazon Connect including Wisdom, Cases, Profiles, Step-by-Step Guides, and Voice ID.
