This website lists workshops created by the teams at Amazon Web Services (AWS). Workshops are hands-on events designed to teach or introduce practical skills, techniques, or concepts which you can use to solve business problems.
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New workshops and content added all the time
Created by specialists in the field from AWS and AWS Partners
Globally available without restriction and mobile friendly
Discover how supervisors are able to effectively harness supervisor tools including Generative AI-powered features, such as Contact Lens Conversational Analytics
In this hands-on workshop, you'll learn how to harness the power of generative AI to empower your contact center agents. We'll explore how to enable your agents to leverage AI-powered assistance and workflows